Crown Rewards Rules - Crown Perth
Crown Rewards Rules
The Crown Reward Terms describes the terms of the operation of Crown Rewards. Members are responsible for reading, understanding, and always complying with these Terms. These Terms are more valid than the specified date and may be changed at any time by the crown. The latest reward rules are available on this website. Members will receive a copy of the crown reward rules when a reward and a crown member qualification will be notified for any changes based on the rules.
Rules Production Date: August 19, 2024
1. Introduction
1. 1. The crown reward rules (hereinafter referred to as "rules") determine the conditions for the operation of the crown reward scheme (hereinafter referred to as "Crown Reward"). These terms are more valid than the date above.
1. 2 Members are deemed to have accepted this rule in accordance with the rules 2. 1.
1. 3 Each member specifies the crown real estate (hereinafter referred to as "real estate") in the same state as the residential address of the member. If you are not a resident of Victoria, Western Australia, or New Southwales, you will have a real estate that a member has joined the Crown Reward. If a member joins the Crown Rewards through the Mobile Crown Resorts app, the member's property depends on the member. Members' platforms are changed based on (i) members' home addresses, new crown business operated in (II) members' homestates, or (III) the most active members in the past three months. Sometimes.
1. 4 members can browse the designation of the home property by logging in to the member portal.
1. 5 Members can receive specific benefits by being a crown reward member.
1. 6 Benefits of members vary depending on the member's property.
1. 7 Members can access the current rules at any time on the current Crown Web site, and also obtain them according to the requests based on relevant ownership.
1. 8 Crowns can revise the rules at any time in accordance with the rules 3.
1. 9 Specific rules and benefits are applied only to transactions for the residential real estate or other royal property of the members described in this rule. < SPAN> Crown Reward Terms describes the terms of the operation of crown rewards. Members are responsible for reading, understanding, and always complying with these Terms. These Terms are more valid than the specified date and may be changed at any time by the crown. The latest reward rules are available on this website. Members will receive a copy of the crown reward rules when a reward and a crown member qualification will be notified for any changes based on the rules.
Rules Production Date: August 19, 2024
1. Introduction
1. 1. The crown reward rules (hereinafter referred to as "rules") determine the conditions for the operation of the crown reward scheme (hereinafter referred to as "Crown Reward"). These terms are more valid than the date above.
1. 2 Members are deemed to have accepted this rule in accordance with the rules 2. 1.
1. 3 Each member specifies the crown real estate (hereinafter referred to as "real estate") in the same state as the residential address of the member. If you are not a resident of Victoria, Western Australia, or New Southwales, you will have a real estate that a member has joined the Crown Reward. If a member joins the Crown Rewards through the Mobile Crown Resorts app, the member's property depends on the member. Members' platforms are changed based on (i) members' home addresses, new crown business operated in (II) members' homestates, or (III) the most active members in the past three months. Sometimes.
1. 4 members can browse the designation of the home property by logging in to the member portal.
1. 5 Members can receive specific benefits by being a crown reward member.
1. 6 Benefits of members vary depending on the property of the member.
1. 7 Members can access the current rules at any time on the current Crown Web site, and also obtain them according to the requests based on relevant ownership.
1. 8 Crowns can revise the rules at any time in accordance with the rules 3.
1. 9 Specific rules and benefits are applied only to transactions for the residential real estate or other royal property of the members described in this rule. The Crown Reward Terms describes the terms of the operation of Crown Rewards. Members are responsible for reading, understanding, and always complying with these Terms. These Terms are more valid than the specified date and may be changed at any time by the crown. The latest reward rules are available on this website. Members will receive a copy of the crown reward rules when a reward and a crown member qualification will be notified for any changes based on the rules.
Rules Production Date: August 19, 2024
1. Introduction
1. 1. The crown reward rules (hereinafter referred to as "rules") determine the conditions for the operation of the crown reward scheme (hereinafter referred to as "Crown Reward"). These terms are more valid than the date above.
1. 2 Members are deemed to have accepted this rule in accordance with the rules 2. 1.
1. 3 Each member specifies the crown real estate (hereinafter referred to as "real estate") in the same state as the residential address of the member. If you are not a resident of Victoria, Western Australia, or New Southwales, you will have a real estate that a member has joined the Crown Reward. If a member joins the Crown Rewards through the Mobile Crown Resorts app, the member's property depends on the member. Members' platforms are changed based on (i) members' home addresses, new crown business operated in (II) members' homestates, or (III) the most active members in the past three months. Sometimes.
1. 4 members can browse the designation of the home property by logging in to the member portal.
1. 5 Members can receive specific benefits by being a crown reward member.
1. 6 Benefits of members vary depending on the member's property.
1. 7 Members can access the current rules at any time on the current Crown Web site, and also obtain them according to the requests based on relevant ownership.
1. 8 Crowns can revise the rules at any time in accordance with the rules 3.
1. 9 Specific rules and benefits are applied only to transactions for the residential real estate or other royal property of the members described in this rule.
1. 10 Crown Melbourne is the supplier of products and services under Crown Rewards applicable to transactions originating from Crown Melbourne. Crown Perth is the supplier of products and services under Crown Rewards applicable to transactions originating from Crown Perth. Crown Sydney is the supplier of products and services under Crown Rewards applicable to transactions originating from Crown Sydney. This is subject to rule 10 on Third Party Offers.
1. 11 Membership and/or membership tier does not confer a right of entry to all or any of Crown's properties. Crown reserves the right to refuse entry.
1. 12 Anti-Money Laundering and Counter-Terrorism Obligations
1. 12. 1 (General) Each Crown Entity has certain obligations under the Money Laundering and Counter-Terrorism Financing Act 2006 (CTH) (AML/CTF Act) and the Money Laundering and Counter-Terrorism Financing Act 2007 (No. 1. 12. 2 (Know Your Customer and Enhanced Customer Due Diligence) Without limiting regulation 15, Crown also collects personal information about customers for the purposes of Crown’s customer identification procedures and related purposes in order to comply with its obligations under the AML/CTF Act and the AML/CTF Regulations.
1. 12. 3 (Collection and Use of Information) In accordance with its obligations under the AML/CTF Act and the AML/CTF Regulations, Crown may from time to time:
(a) require members to provide acceptable identification; (b) collect, record and verify information about members and their transactions; (c) collect further Know Your Customer (KYC) information; and (d) (e) conducting Enhanced Customer Due Diligence (ECDD) of Members, which may be conducted by a third party; and (f) conducting identity verification (ID) for new and existing Members, which may be conducted by a third party.
2. Linking
2. 1. An application for Membership, a Member's continued participation in Crown Rewards (including a linked online account), and/or a Member's claim of any Benefits shall be deemed to be acceptance of and agreement to comply with these Rules.
2. 2. A Member may apply in accordance with the following:
(a) Applicants must present an original acceptable form of identification in the format requested by Crown (which will be scanned or copied into the applicable Crown database).
2. 3. An applicant's membership will be effective once the details of this application and proof of identity have been accepted and entered into the Crown Rewards database. Membership is only available to individuals and is not available to corporations or other entities.
2. 4 Once an applicant's details have been entered into the applicable Crown database, a card will be issued bearing the member's name, membership number and other applicable information.
2. 5 Crown Rewards membership is available only to persons aged 18 years or over who have not been barred or have had their licence revoked by Crown Melbourne, Crown Perth or Crown Sydney. Crown reserves the right to request proof of an applicant's age before an applicant is considered for membership.
2. 6. Membership shall be granted subject to these Rules.
2. 7. Applicants who are employees may not participate in, maintain membership in or engage in any activities relating to Crown Rewards. Crown reserves the right, in Crown's sole discretion, to exclude or suspend certain contractors or individuals from participating in any Rewards or providing goods and/or services to Crown in connection with Crown Rewards.
2. 8 Participation in Crown Rewards is free of charge.
2. 9 Members must notify Crown of any name change as soon as possible after the change by personally identifying themselves at Crown Rewards or Rewards reception and presenting acceptable identification for both the old and new name. In addition, Members may change certain personal information online through the Crown Rewards Members Hub or Crown Resorts Mobile App.
2. 10 Members must notify Crown of any change in address as soon as possible after the change by presenting it in person at the Rewards or Rewards reception, by providing details in writing to Crown, or by any other means as otherwise notified by Crown. Crown reserves the right, in Crown's sole discretion, to restrict a Member's participation in any Crown Rewards at any time during or after the period of participation, depending on the items of identification presented by the Member. A change in home address may result in a change in your membership ownership and benefits under Rules 1, 3 and 1, 5.
2. 11 In addition to the right to cancel and suspension specified in Article 14, members who have lost their qualifications, or those who have been found to be canceled or expired, are suspended or canceled in the real estate or property.
2. 12 As long as the Terms are not specified in this agreement, the points will not expire as long as the members continue to be regular members. All points held in the membership account will expire at midnight at the end of the month at the end of the 12th month (Eastern Australia), the 12th month of the 12th month, when members have not earned or exchanged points.
2. It is not possible to downgrade 13 points that have expired once. The crown reserves the right to cancel the points at any time if the points given to the members are incorrect, or if they do not follow the rules, or violates the rules.
2. 14. Temporary membership qualification
2. 14. 1. Crowns can earn points to limited transactions excluding game transactions in accordance with the provisions of the provisional membership of the facility to individuals (hereinafter referred to as "temporary members"). It may be given a temporary member qualification (hereinafter referred to as "temporary membership qualification").
2. 14. 2. Temporary members are regarded as members and are applied to the rules, except for the crown reward elements applied only to regular members.
2. 14. 3. If the temporary member cannot complete the registration procedure specified by the crown at any time to become a regular member within the period specified by the Temporary Members, all points have been canceled. Masu.
2. 15. CROWN Access to Sydney Casino
2. 15. 1 Access to Crown Sydney Casino can be a guest who is a member of Crown Sydney Casino.
2. 15. 2 guests can also access Crown Sydney Casino according to the VIP member policy of Crown Sydney Casino.
2. 15. 3 CROWN SYDNEY CASINO's membership and Crown Sydney, and CROWN SYDNEY. Always in Ney CASINO VIP membership agreements It is granted on condition to follow.
2. 15. 4 CROWN REWARDS members who want to access to CROWN SYDNEY CASINO All people, including CROWN SYDNEY CASINO VIP membership agreements, must apply for a CROWN SYDNEY member qualification and this must be recognized. Except for the CROWN SYDNEY CASINO VIP membership agreement, except if you have the right to access Crown Sydney Casino).
2. 15. 5 Any changes to your membership in Crown Sydney of Sydney (including cancellation, suspension or termination, whether by Crown Sydney or by the Member) shall not affect your membership in Crown Rewards unless determined by Crown Sydney.
3. Changes to Membership Conditions and Crown Rewards Benefits
3. 1 Subject to Section 3 of these Terms and Conditions, Crown reserves the right to amend or modify these Terms and Conditions at any time, including, but not limited to, changes to:
(a) these Terms and Conditions (including the Plan Brochure); (b) the policies referred to in these Terms and Conditions; (c) the types and availability of Rewards; (d) the number of Points required to redeem a Reward and/or any restrictions or limitations on the redemption of Rewards; (e) the expiry, cancellation or accrual of Points; (f) the validity period and membership of Cycle Credits; (g) eligibility to become a Member; (h) the services and products available at Crown, its affiliates and/or Participating Properties; (i) the Crown Sydney Casino VIP Membership Policy.
3. 2 Crown shall use its best efforts to notify Members of any changes to Crown's rules or benefits that are materially detrimental to a Member (including any Benefits) at least 60 days in advance, except where such changes relate to Benefits provided by a third party, and wherever possible Crown shall provide at least 30 days' advance notice.
3. 3 Crown shall notify Members of any materially detrimental changes referred to in Rule 3. 2 by detailing such changes on Crown's applicable website, by email (if any) to the address notified to Crown by the Member, and at Crown's awards or receptions.
3. 4 Crown shall notify Members of non-material changes to the rules by publishing updated rules on the applicable Crown website.
3. 5 Promotional offers are subject to change from time to time at Crown's discretion and are subject to the specific terms and conditions of such promotional offers.
3. 6. Members are responsible for keeping themselves up to date with the rules, features and requirements of Crown Rewards.
4. Membership Cards
4. 1. 1. An individual may only use one valid card displaying its number on one account.
4. 2 Members are responsible for safeguarding their cards (physical or digital) and taking precautions against loss or unauthorised use.
4. 3 Card issued to members shall be used only by the member himself.
4. The member shall not transfer the card to another person or member for any purpose. If you violate this provision, you may be deemed to be unauthorized use of the card and may be suspended or withdrawn from the card based on Article 14.
4. 5. If the card is lost or stolen, the member shall notify the crown immediately. there is). In this case, the crown is not responsible for the use of cards, including exchanges of benefits other than the member.
4. 6 Crowns shall be able to replace the lost, theft, or damaged cards at the discretion of the crown in accordance with the crown's tolerance requirements.
4. 7 A valid link online account in the name of a member is linked to the card at any time.
4. 8 cards are the crown owners, and if there is a request, they must be returned.
5. Points and benefits-exclusion and restrictions
5. 1 Participating crown reward facilities are listed on the current crown website and may be updated at any time.
5. 2. Exceptions or restrictions on the ability to earn points or claim benefits are Article 5, Article 12. 3, and/ or or, or/ or no n-special activity. It is described in the policy. Members cannot claim points for these exclusions or restrictions, or to apply for exclusion or restrictions.
5. 3 Crowns reserve the right to set up points, as described in the Activity Policy that does not explain the outline.
5. 4 Points and benefits that the crown assigned to members cannot be transferred and cannot be used by no n-members on the card ticket surface of the benefits (however, the crown approves at its own discretion. Except for the case.)
5. 5 In accordance with Article 17, the crown is responsible for technical defects, mistakes in operators, misfortune indicates that crowns are not responsible, or other reasons for other reasons that exceed the rational control of the crown. I will not do it.
5. 6. Benefits cannot be used in combination with other discount programs, promotions, or special events, unless specified in specific discount programs, promotion, offer, or special events.
5. 7 Benefits may not be used depending on the reservation status (for example, in busy season, accommodation facilities are limited, not available, or products may be limited).
5. 8 If the member has an unpaid hotel account and does not work to collect payment even after 30 days have passed, the crown has the right to deduct points from the member's account to spend the debt costs. 。
6. Acquisition points
6. 1. In accordance with these agreements (including Article 5 but not limited to this), members shall be given points to the use of casino games and participating facilities, and other activities that the crown is determined at any time. 。 You can check the information about earning points on the corresponding Crown website. If a deposit is paid from a member qualification to events, restaurants reservations, or other products or services, the members will not be able to get points until the event, restaurant reservation, and all payments of other products or services are completed. Masu.
6. 2 Members will not be able to accumulate points or benefits as a result of play or expenditure, or as a result of the person other than the member on the card ticket. The crown can permanently delete all points acquired in violation of this provision by its discretion.
6. 3. In order for points to be added to the account, make sure that the card is presented and / or registered when trading, including the fact that the card is correctly inserted into an electronic game or automatic game console. That is the member's responsibility. If a member uses an online account, points will be generated based on these rules. If a member does not present a card at the time of transaction, it will be enabled, valid, valid, and valid.
4 points are calculated to the second place in the decimal point for 6. 1 transactions, but they are displayed in integers. The rest of the points earned in one transaction will be added to the following points of the members.
In accordance with Article 17 of the 6. 5, the crown is unusable, or may not be used by technical problems, an operator's mistake, a false statement that the crown is not responsible, or other reasons for other reasons that exceed the rational rule of the crown. We are not responsible for the accumulation.
6. The crown reserves the right to adjust the balance of the points, status closets, and/ or benefits if the membership point, status closet and/ or benefits occur depending on the reasons specified in Article 6. 5.
6. 7. The points earned for the cost of the table game play shall be determined based on the estimated average play time and play time. The hoop decision is final.
6. 8 The notification to determine the number of points deemed to have been accumulated by the 8 Crown to members shall be final and definite, based on adjustments based on Article 6 of the Regulations.
6. 9 Members must check the balance of the points regularly, and if there is a leak or unevenness, they must notify the affected institution or acceptance institution within 60 days of acquiring or using the corresponding points. Not. The Crown can ask members to check the details of the mistakes claimed by the members in writing and submit the basis for the basis. This rule 6 does not apply to transactions that are subject to the "Policy where cards are not presented". In this case, the rules 6. 3 apply.
6. 10 (Crown Sydney) Regardless of the other provisions of this rule, to earn points in Crown Sydney Casino, the members must be a Sydney casino member unless Crown Sydney is specified.
6. 11 (Crown Melbourne) To get points on the CROWN MELBOURNE electronic game consoles, the requirements for the rules 12 are applicable.
7. Request for benefits
7. 1 program
7. 1. 1. CROWN allows members to use cards for the purpose of claiming a privilege that enables Crown to be available, under the condition that they follow these rules (including rules 5). You can.
7. 1. 2 The obligation for the crown to provide specific benefits is limited to obligations based on these rules. The crown shall not be liable to the members regarding the possibility or withdrawal of a specific privilege.
7. 1. 3 Points of members cannot claim benefits in addition to other members' points.
7. 2 Benefits < SPAN> 6. The crown reserves the right to adjust the balance of the point, status closet and/ or benefits if the member point, status clip and/ or benefits occur depending on the reason specified in Article 6. I will do it. 5.
6. 7. The points earned for the cost of the table game play shall be determined based on the estimated average play time and play time. The hoop decision is final.
6. 8 The notification to determine the number of points deemed to have been accumulated by the 8 Crown to members shall be final and definite, based on adjustments based on Article 6 of the Regulations.
6. 9 Members must check the balance of the points regularly, and if there is a leak or unevenness, they must notify the affected institution or acceptance institution within 60 days of acquiring or using the corresponding points. Not. The Crown can ask members to check the details of the mistakes claimed by the members in writing and submit the basis for the basis. This rule 6 does not apply to transactions that are subject to the "Policy where cards are not presented". In this case, the rules 6. 3 apply.
6. 10 (Crown Sydney) Regardless of the other provisions of this rule, to earn points in Crown Sydney Casino, the members must be a Sydney casino member unless Crown Sydney is specified.
6. 11 (Crown Melbourne) To get points on the CROWN MELBOURNE electronic game consoles, the requirements for the rules 12 are applicable.
7. Request for benefits
7. 1 program
7. 1. 1. CROWN allows members to use cards for the purpose of claiming a privilege that enables Crown to be available, under the condition that they follow these rules (including rules 5). You can.
7. 1. 2 The obligation for the crown to provide specific benefits is limited to obligations based on these rules. The crown shall not be liable to the members regarding the possibility or withdrawal of a specific privilege.
7. 1. 3 Points of members cannot claim benefits in addition to other members' points.
7. 2 Benefits 6. Crown reserves the right to adjust the balance of the points, status closet and/ or benefits if the membership point, status closet, or/ or benefits occur depending on the reason specified in Article 6. 5.
6. 7. The points earned for the cost of the table game play shall be determined based on the estimated average play time and play time. The hoop decision is final.
6. 8 The notification to determine the number of points deemed to have been accumulated by the 8 Crown to members shall be final and definite, based on adjustments based on Article 6 of the Regulations.
6. 9 Members must check the balance of the points regularly, and if there is a leak or unevenness, they must notify the affected institution or acceptance institution within 60 days of acquiring or using the corresponding points. Not. The Crown can ask members to check the details of the mistakes claimed by the members in writing and submit the basis for the basis. This rule 6 does not apply to transactions that are subject to the "Policy where cards are not presented". In this case, the rules 6. 3 apply.
6. 10 (Crown Sydney) Regardless of the other provisions of this rule, to earn points in Crown Sydney Casino, the members must be a Sydney casino member unless Crown Sydney is specified.
6. 11 (Crown Melbourne) To get points on the CROWN MELBOURNE electronic game consoles, the requirements for the rules 12 are applicable.
7. Request for benefits
7. 1 program
7. 1. 1. CROWN allows members to use cards for the purpose of claiming a privilege that enables Crown to be available, under the condition that they follow these rules (including rules 5). You can.
7. 1. 2 The obligation for the crown to provide specific benefits is limited to obligations based on these rules. The crown shall not be liable to the members regarding the possibility or withdrawal of a specific privilege.
7. 1. 3 Points of members cannot claim benefits in addition to other members' points.
7. 2 Benefits
7. 2. 1 (Generally) Points cannot be exchanged for money and may only be used to claim prizes. In order for a Member to earn the necessary points and redeem them for prizes available at Crown for which he or she meets all applicable conditions, the Member must present the Member's Membership card to the Crown bidder (or third party bidder) and do such other things as the Crown bidder (or third party bidder) requires.
7. 2. 2 (Crown Sydney) Notwithstanding any other provision of these Terms, in order to use points at Crown Sydney Casino, a Member must be a Member of Crown Sydney Casino, unless otherwise specified by Crown Sydney.
7. 2. 3 (Transfer of points between Crown Melbourne and Crown Perth) This Rule 7. 2. 3 applies only to Crown Melbourne and Crown Perth. Points earned at a particular Crown property are allocated to that particular Crown. For example, points earned at Crown Melbourne cannot be used at Crown Perth until a transfer has been made in accordance with this Rule 7. 2. 3. In order for points earned at one Crown property to be used at another Crown property, the Member's entire points balance must be transferred to the other Crown property via a Vousance Kiosk (VIK). Points may then be transferred back to the original Crown property by transferring the Member's points balance via a VIK.
7. 2. 4 (Crown Sydney) Points earned at Crown Sydney are not transferable to other Crown properties. Points earned at Crown Melbourne or Crown Perth are not transferable or usable at Crown Sydney.
7. 3 Benefits
7. 3. 1 Crown may offer benefits in accordance with the Program Brochure.
7. 3. 2 Crown may offer additional benefits from time to time in accordance with a Member's tier. Details of the additional benefits and any applicable additional terms will be provided on the Member's property website.
7. 3. 3 If a Platinum or Black Member earns the necessary status credits to reach Platinum level within one Membership Cycle, he/she may select a reward option (as determined and offered by Crown). Details of such rewards or options and the applicable terms and conditions will be provided at the reception desk of the Home Property. Rewards offered under this rule will expire at the end of the applicable Membership Cycle. They cannot be claimed retrospectively after the end of the validity period of the offer.
7. 4. 1 Crown may offer rewards from time to time depending on the approved activity recorded on the Member's Membership Card.
7. 4. 2 The purchase of goods and services using Membership Points does not constitute a taxable supply. No tax invoice will be issued and no GST will be charged for such transactions.
7. 5 Promotional Offers
7. 5. 1 Crown may offer promotional offers. Promotional offers vary and are subject to their respective specific terms and conditions. Crown may limit, restrict or exclude the accrual and redemption of points for certain promotional offers.
8. Return Policy for Goods and Services
8. 1. Where a Member's points and other legitimate offers are used to purchase goods and the refund meets Crown or third party provider's refund policy (if applicable), the points will be refunded to the Member's account first before any other offers are refunded to the Member. The points used will be returned to the Member's account and any points earned in legal tender will be deducted from the Member's account.
8. 2. In order for a Member to receive a refund for a product, the Member must submit the original transaction receipt ("Purchase Receipt"). If a Member loses or misplaces the applicable purchase receipt, the Member must obtain a copy of the transaction record from Crown Rewards or the Host Office before making the refund transaction.
8. 3 If a third party promoter approves a modification to allow a refund for a product returned by a Member, the points earned on the original purchase will be deducted from the Member's points balance. If a Member's points balance is less than the amount to be deducted at the time of refund, the difference in points will be deducted from the final refund amount. Points relating to faulty items will be handled separately by the Third Party Bidder in accordance with the Third Party Bidder's policies and Australian Consumer Law.
8. 4 The procedures in this Rule 8 will also apply to refund claims accordingly.
8. 5 Crown reserves the right to adjust a Member's qualification units and/or grade as a result of deductions in the respects outlined in Rule 8. 3.
9. Levels and Qualification Credits
9. 1 Subject to clause 9. 9, Members will be allocated a tier based on the Status Credits earned in a Membership Cycle in accordance with the Programme Booklet.
9. 2 There are five levels of participation in the Crown Rewards Freight Scheme. The Entry Level is the Membership Level. All new Members are automatically allocated to the Entry Level unless Crown determines otherwise in its sole discretion. Subject to clause 9. 9, Members may progress to higher levels by earning Status Credits. The number of Status Credits required to achieve and maintain Silver, Gold and Platinum levels will be published on the Member's Home Property Website. Black Level is by invitation only.
9. 3 Participation levels will be valid for at least one participation cycle. There are two Membership Cycles: 1 October to 31 March and 1 April to 30 September. The Status Credits earned during a Membership Cycle will qualify for the applicable tier in the next Membership Cycle.
9. 4 For a new Member, a Member's first Membership Cycle shall commence on the start date of the then current Membership Cycle and end at the end of that Membership Cycle.
9. 5 Upon the end of the applicable Membership Cycle, the Member's Qualification Credits will be reset to zero.
9. 6 A Member will be eligible to receive benefits based on the Qualification Credits earned in the previous participation cycle, in accordance with these Rules. A Member shall be eligible to receive the Membership Benefits and Rewards of the applicable tier for at least one Membership Cycle.
9. 7 A Member will be re-allocated to the appropriate Membership tier if he/she does not meet the minimum participation requirements of the current Membership tier at the end of the current Membership Cycle.
9. 8 If you are upgraded to a new tier during a participation cycle, the benefits and rewards for that participation cycle will be issued proactively and may not exceed those of the new tier.
9. Tier upgrades are at Crown's sole discretion and are subject to review by Crown's Playsafe team.
10. Third Party Offers
10. 1 Crowns may provide a thir d-party offer to members. Products provided in connection with such offers and thir d-party offers, including/ or services, are not provided by the crown, but are provided by third parties as part of crown rewards, including participating facilities. Shall be recognized.
10. 2 In accordance with Article 17 of the Terms, the crown excludes all responsibilities regarding such thir d-party offer.
10. 3 Since the provision of a third party is performed by a third party, the crown does not provide any guarantee, promise, or warranty for the provision of a third party. Within the laws, this agreement will explicitly eliminate the guarantee, conditions, responsibilities, or expenses provided by a thir d-party provider based on these Terms or in connection with these Terms.
10. 4 In accordance with Article 17 of the rules, as long as the laws permitted by law, the crown and their employees or agents will not be limited by law in relation to the claims of prizes through a thir d-party promoter. If you violate or violate the explicit warranty, your responsibilities are limited to the selection of the crown, (a) points (a) points, or status closets, or (B) prizes replacement or r e-supply. I will do it.
11. 11.
11. 1 Crowns may request members to select a PIN in the format specified by the crown and issue the PIN to the members.
11. 2 In accordance with these Terms, the Crown reserves the right to restrict members to acquire points and status closets and to participate in the crown reward by limiting their qualifications to members who have issued PIN. In order to use the CROWN card play and the card play special function specified in the following rules 13, the member must select PIN according to the Regulations 11.
11. 3 The password selected by the member can only be used by the member. Members must not disclose their PIN to others or members for any purpose. Also, the PIN must not be recorded in writing.
11. 4. When selecting or resetting a PIN, a member must be provided by the member. The crown reserves the right to request a member to select another PIN if the PIN is as follows. (b) If it is abandoned, or when it is "locked" in a situation specified in the following rules 11. 6 below.
11. 5. If the card lost, theft, or a PIN is known to others, the crown shall not be liable for the unauthorized use of benefits within the laws permitted by the law.
11. 6 If the PIN is incorrectly entered three times in a row, the crown will be reinforced in the crown reward, reception, or a available system in accordance with the rules 11. 4. Reserve the right to limit or prevent access.
12. Player activity declaration, customer game and limit setting
12. 1. Player's activity declaration (Crown Melbourne)
12. 111. 1 Regardless of whether you live in Australia or overseas, the members agree to receive an electronic game console ("EGM") on the CROWN MELBOURNE, to receive a player activity station in connection with game play in the casino. However, we must comply with Article 12. 2.
12. 1. 2 Section 3. According to 41 (1) of the gaming method (VIC), which is a member of the approved reward scheme (hereinafter "EGM scheme") to apply for EGM, the person who was a member. You may be able to access information related to the participation of the members of the Crown's EGM scheme, and may be charged a maximum fee of $ 20 to provide access to information.
12. 2 YourPlay (Melbourne Crown) (Melbourne Crown)
12. 2. 1 "YourPlay" is a plecomit program for EGG operated by the Victorian government's pr e-comics License ("YourPlay"). After December 14, 2023, the members must have a registered YOURPLAY account to play EGS on Crown Melbourne, regardless of whether they live in Australia or overseas. 。 YourPlay is not available in Crown Perth or Crown Sydney.
12. 2. 2 All EGMs of Crown Melbourne are connected to YourPlay. Members can register with VIK, CROWN staff, or online from www. yourPlay. com. au online. After registration, the member can access YourPlay through the card.
12. 2. 3. If the member reaches the set time or amount of time or the amount set using YourPlay, it is not possible to play EGM with Crown Melbourne until the relevant restriction period ends. , If you are a member of the EGM plan, you will not be able to earn points in the EGM program until the next restriction period starts).
12. 3 hours and loss limit adjustments (Crown Melbourne, Crown Perth, Crown Sydney)
The setting of 12. 3. 1 hours and the loss limit is CROWN PERTH for EGM and fully automatic table games, and for automatic table games, CROWN MELBOURNE and CROWN SYDNEY.
12. 3. 2 For more information, see the Crown Rewards office, reception, or corresponding Crown website.
12. 4 Player usage statement (Crown Perth)
12. 4. 1 Members can always obtain a player activity statement on the use of EGMS cards in Crown Perth by requesting Crown Perth.
12. 5 Player usage statement (Crown Sydney)
12. 5. 1. Members can always receive a player activity statement related to the use of cards in CROWN SYDNEY by requesting Crown Sydney. Members can request electronic sending of Player Activity Statement.
13. Cashless remittance (Play Card and Play Extra Card)
13. 1. Play card play is the use of a pin selected by the member in the CROWN SYDNEY, CROWN MELBOURNE, and Crown Perth Pearl Room (or other places due to crown discretion). You can use it. It is not available on the main gaming floor of Crown Perth.
13. 2 Card Play Extra can be used by any member in Pearl Room in Crown Sydney, Crown Melbourne, and Crown Perth (or other places due to Crown's judgment) It must be valid and latest). Play card play is not available on the main gaming floor of Crown Perth.
13. 3 Additional requirements for financing and use of card play/ play card play are applied in Crown Sydney. See Clause 13. 14. See the following clause 13. 14 for additional requirements for CROWN SYDNEY CASINO members.
13. 4. During the technical defect that causes card play or extra use, members cannot access the relevant funds until technical problems are resolved.
13. 5 Crowns are not responsible for the following: (A) Any Credits Remaining or ABANDONED on an Any CreditS Remaining OR Electronic Gaming Machine or Automated Table Game AS ARRONE MACHINE CREDIT TRANSFER INSTIGATED by A ARESULT OF A MEMBERING TO INSTIGATE A MACHINE CREDIT ; (C) The Unauthorized Removal or Play of Credits or Funds from a Member's Card by a Person OR PERSONS OTHER THAT MEMBER; (E) The Unauthorized Removal or Play of Credits or Funds from A Member's Card by a person or person or persons; That Person or Persons; (g) The Unauthorized Removal or Play of Credits Or Funds from A Member's or (D) any type of loss or damage related to the technical malfunction described in Article 13. 4.
The 13. 6 crown shall be able to adjust the member's card credit or fund balance at the crown's judgment. If the member's card credit or fund balance is acquired by the crown's judgment, or as a result of a technical malfunction, a false statement of the operator, a false statement that is not responsible for the crown, or a rationalism of the crown If the crown is deleted or// or deposited by the crown for other reasons that exceed the dominance, the crown may adjust the member's card credit or fund balance.
13. In this case, all funds remaining in the member card appear on the CROWN MELBOURNE, CROWN SYDNEY, CROWN PERTH casino cage (if applicable), and claim with an approval (necessary). It will be paid directly to the member.
13. 8. 8. The funds that are loaded to the member's card through card play at the facility of CROWN and the card extra cannot be accessed between any facilities, and cannot be transferred between any facilities.
13. 9. Cards, card play, and the funds loaded to members' cards through card plus cannot be transferred between different members.
13. 10. If the Crown determines that the member's account is suspended (including the fact that the transaction has not been recorded during the 180 days when the member's account continues), the Crown remains in the member's account. Play/ Card Plus Balance can be transferred to members by selecting the crown.
13. 11. For any reason, including Article 2, Paragraph 11, Article 14, the crown will be on the crown's member account if the member suspends or deletes the crown membership qualification. The remaining play card/ card surplus balance can be returned to members. Members shall provide additional information that the crown needs to make the funding easier. If the crown cannot return the funds to the member, the crown shall process the funds according to the policy related to the unproficient funds.
13. 12. The crown can be limited to the maximum balance of credit or funds that can be held or transferred to the member's card. The crown shall be able to refuse transactions that may exceed the upper limit by the crown of the crown, or transfer the additional balance of a play card/play card that exceeds the upper limit to the member. 。
13. 13 Members must not use Card Play/ Card Play Extra directly to gamble on the crown owned land, and do not request CROWN. Members must not use card play/ card play specials for their members other than the gambling activity funds of members at CROWN Casino. Members must not use card play/ card play specials in violation of the law.
13. 14. Card play and cashless remittance (Crown Sydney)
13. 14. 1 CROWN SYDNEY CASINO plays an automatic table game or betting on a table game, the member must present a card.
13. 14. 2 You need to use a card/ card game extra to play an automatic table game or to process chips in a table game.
13. 14. 3 Card Play/ Card Play Extra requires members to move money to accounts other than members of the member:
(a) CROWN SYDNEY CASINO cage or (b) on a ticket for purchasing tickets.
These funds can be used as a credit to play with cards in automatic table or board games.
13. 14. 4. All or part of the funds in accounts other than the members of the members must be made by the members in the CROWN SYDNEY CASINO cage.
13. 14. 5. The deposit of funding to accounts other than the members is not possible to refund, unless it is described in the rules 13. 15. 6. 15. 6. The members of the members can be withdrawn according to the rules of 13. 4. 4. 4. 4.
13. 14. 6. Debit card deposits to the no n-convergent gold account shall be in accordance with the following conditions:
(A) The deposit can only be done with the debit card issued in the member name. (B) The funds deposited to the members of the member with the debit card cannot be refunded and cannot be canceled unless a transaction error occurs (at the discretion of the crown). Such an error must be notified to the crown as soon as possible before the deposited funds are used for play or in other ways. Canceled transactions can only be paid in accordance with the rules 13. 14. 4, and cannot be returned to members 'debit cards, unless the funds have been paid to the members' no n-expression account. (c) If the member claims a debit card transaction for funds deposited in the members of the member, Crown, CROWN will, until Crown investigates the transaction, and/// or/ or/. Reserve the right to temporarily stop the membership of Crown Sydney Casino without notice.
14. Suspension/Cancellation of Membership
14. 1 (a) if a Member is expelled under Rule 2. 11 or has his/her Licence revoked, (b) if a Member breaches Rule 4. 4 (Card Misuse), (d) if a Member (directly or indirectly) acts dishonest, fraudulent, abusive, harassing and/or intimidating behaviour towards Patrons or Staff, or (e) if a Member is or should be excluded from gaming at a Participating Property, or (f) if a Member interferes with, damages or misappropriates any equipment or property of a Crown Property, or (g) if a Member's death or bankruptcy. or (h) if a cheque payable by a Member to Crown is returned by a financial institution (e. g. if the cheque is dishonored), or (i) if a Member becomes an employee, or (j) if a Member breaches the rules of any casino game played at Crown's property, or (k) if Crown is required by law.
14. 2. Without limiting Crown's rights under section 14. 1, Crown may, at Crown's sole discretion, deduct points from a Member's Account and/or demote or restrict a Member's rank.
14. 3. If a Member terminates his/her membership, the Member must immediately return his/her Card to Crown and produce any relevant documentation as required by Crown.
14. 4. Crown reserves the right to cancel the Membership of a Member if no transactions have been recorded on the Member's Account for a consecutive period of 24 months. Crown will notify the Member 30 days prior to the termination of the Account by email to the address (if any) provided by the Member to Crown.
14. 5 A Member may cancel his/her Membership and cease participating in Crown Rewards by visiting a Crown Rewards office or by emailing rewards@crownmelbourne. com. au. In this case, all points, status credits and benefits will be immediately cancelled and will no longer be available. Crown is also subject to and complies with relevant legislation including section 126 of the Casino Control Act 1991 (VIC) which requires documents relating to casino operations to be kept for seven years and section 113 of the AML/CTF Act which requires identification documents for certain services to be kept for seven years.
15. Privacy Protection
15. 1. Each member shall allow the crown to provide the crown's rewards and perform the activities described in the Regulations 15, and that the Crown will collect, use, and disclose the members. Each member agrees that the crown may collect, hold, disclose, and transfer personal information about members, and in this personal information, gaming activities (applicable) and the members of the members. (Includes health information and/ or biometric information, but not limited) may be included. Please read this rule 15 with the Crown Privacy Policy, which contains more detailed information about how the member's personal information is processed. The crown privacy policy is available on the corresponding crown website.
15. 2. If an individual does not provide all or part of the personal information requested by the crown, cannot be a member, or becomes a member, and affects the benefits provided by the crown. There is. < SPAN> 15. 1. Each member shall allow the crown to collect, use and disclose information about members in order to provide the member's reward for the crown and conduct activities described in the Regulations 15. Masu. Each member agrees that the crown may collect, hold, disclose, and transfer personal information about members, and in this personal information, gaming activities (applicable) and the members of the members. (Includes health information and/ or biometric information, but not limited) may be included. Please read this rule 15 with the Crown Privacy Policy, which contains more detailed information about how the member's personal information is processed. The crown privacy policy is available on the corresponding crown website.
15. 2. If an individual does not provide all or part of the personal information requested by the crown, cannot be a member, or becomes a member, and affects the benefits provided by the crown. There is. 15. 1. Each member shall allow the crown to provide the crown's rewards and perform the activities described in the Regulations 15, and that the Crown will collect, use, and disclose the members. Each member agrees that the crown may collect, hold, disclose, and transfer personal information about members, and in this personal information, gaming activities (applicable) and the members of the members. (Includes health information and/ or biometric information, but not limited) may be included. Please read this rule 15 with the Crown Privacy Policy, which contains more detailed information about how the member's personal information is processed. The crown privacy policy is available on the corresponding crown website.
15. 2. If an individual does not provide all or part of the personal information requested by the crown, cannot be a member, or becomes a member, and affects the benefits provided by the crown. There is.
15. 3 Crown collects the personal information of each member for the following purposes. (b) Product design and development, market survey, consumer surveys, other surveys (C) Customer Services and support (d) Official agent of crowns and crowns, related businesses and related businesses and participating facilities However, related lifestyles, hotels, casinos, bars, bars, events, dining, entertainment and other functions and activities at any time. (e) The crown and our related businesses and related companies sell their products or services, or other thir d-party products or services. (F) To obey legal requests (including requests intended in Article 15, Paragraph 11 of the Regulations), (G) Applied Personal Information Protection Act and Personal Information Protection Law to be revised at any time. Including the Australian law, or acting according to it, (H) identifying crown facilities, ensuring safety, monitoring, security, access to crown facilities, (i) KYC, ECDD, or identification. Survey, (J) identification and prevention of misconduct, (k) relevance, (d) ensuring the safety of crown facilities, monitoring, security, and access to crown facilities, and ensuring the crown facilities. , Monitoring, security, and access to crown facilities.
15. 4 Members are information collected by the Crown's name, address, birth date, phone number, ID card, gaming activity (if applicable), biological information (applicable), and crown reward. Including the other information of members collected by the crown, including the crown, we agree to keep the members' personal information in the database, which is not limited to this.
15. 5. It does not limit the general nature of these rules 15:
(a) Each member (including the EGM scheme member (including the "EGM scheme member")) is for the crown to carry out crown rewards and/ or EGM schemes, including the purpose of marketing and data analysis. We will accept and agree to use personal information including gaming activity. < SPAN> 15. 3 Crown collects the personal information of each member for the following purposes: (b) Product design and development, market survey, consumer surveys, other surveys (C) Customer Services and support (d) Official agent of crowns and crowns, related businesses and related businesses and participating facilities However, related lifestyles, hotels, casinos, bars, bars, events, dining, entertainment and other functions and activities at any time. (e) The crown and our related businesses and related companies sell their products or services, or other thir d-party products or services. (F) To obey legal requests (including requests intended in Article 15, Paragraph 11 of the Regulations), (G) Applied Personal Information Protection Act and Personal Information Protection Law to be revised at any time. Including the Australian law, or acting according to it, (H) identifying crown facilities, ensuring safety, monitoring, security, access to crown facilities, (i) KYC, ECDD, or identification. Survey, (J) identification and prevention of misconduct, (k) relevance, (d) ensuring the safety of crown facilities, monitoring, security, and access to crown facilities, and ensuring the crown facilities. , Monitoring, security, and access to crown facilities.
15. 4 Members are information collected by the Crown's name, address, birth date, phone number, ID card, gaming activity (if applicable), biological information (applicable), and crown reward. Including the other information of members collected by the crown, including the crown, we agree to keep the members' personal information in the database, which is not limited to this.
15. 5. It does not limit the general nature of these rules 15:
(a) Each member (including the EGM scheme member (including the "EGM scheme member")) is for the crown to carry out crown rewards and/ or EGM schemes, including the purpose of marketing and data analysis. We will accept and agree to use personal information including gaming activity. 15. 3 Crown collects the personal information of each member for the following purposes. (b) Product design and development, market survey, consumer surveys, other surveys (C) Customer Services and support (d) Official agent of crowns and crowns, related businesses and related businesses and participating facilities However, related lifestyles, hotels, casinos, bars, bars, events, dining, entertainment and other functions and activities at any time. (e) The crown and our related businesses and related companies sell their products or services, or other thir d-party products or services. (F) To obey legal requests (including requests intended in Article 15, Paragraph 11 of the Regulations), (G) Applied Personal Information Protection Act and Personal Information Protection Law to be revised at any time. Including the Australian law, or acting according to it, (H) identifying crown facilities, ensuring safety, monitoring, security, access to crown facilities, (i) KYC, ECDD, or identification. Survey, (J) identification and prevention of misconduct, (k) relevance, (d) ensuring the safety of crown facilities, monitoring, security, and access to crown facilities, and ensuring the crown facilities. , Monitoring, security, and access to crown facilities.
15. 4 Members are information collected by the Crown's name, address, birth date, phone number, ID card, gaming activity (if applicable), biological information (applicable), and crown reward. Including the other information of members collected by the crown, including the crown, we agree to keep the members' personal information in the database, which is not limited to this.
15. 5. It does not limit the general nature of these rules 15:
(a) Each member (including the EGM scheme member (including the "EGM scheme member")) is for the crown to carry out crown rewards and/ or EGM schemes, including the purpose of marketing and data analysis. We will accept and agree to use personal information including gaming activity.
(i) a person who is not a Member, or (ii) a Member who is not a Member of the EGM Programme.
If you subsequently become a Member and/or a Member of the EGM Scheme, you acknowledge and agree that Crown may use your personal information (including any gaming activity on your Player Card for periods prior to joining Crown Rewards and/or the EGM Scheme) for the purposes of administering Crown Rewards and/or the EGM Scheme, including for marketing and data analysis purposes.
15. 6 Each Member acknowledges that Crown may be required to collect certain personal information about you under legislation dealing, for example, with casino control, anti-money laundering, combating terrorist financing, financial transaction reporting, taxation and occupational health and safety.
15. 7 Crown may collect personal information about you directly from you, including when you use Crown’s websites, services or applications or when you register for a Crown Rewards account. Crown may also collect personal information about you from third parties.
15. 8. The Member acknowledges and agrees that Crown and its authorized agents, related bodies corporate and related entities may disclose to each other and to other persons (including agents and contractors) acting with any of them or their agents to participate in the Facility and to any other person or persons lawfully obtained by any of them or their authorized agents. Such information may be transferred to or from Australia for these purposes.
15. 9. Without limiting the generality of Rules 15. 1 and 15. 8, the Member acknowledges and agrees that Crown:
(a) may contract with third parties (including related bodies corporate or related entities) to perform any of the functions Crown is authorized to perform under these Rules and may disclose information to such bodies or other casino operators for any purpose set out in these Rules. and (b) use, disclose and share a Member's personal information to enable Crown and its related entities and related corporate entities, Participating Properties and other third parties to generate customer preferences and insights about Members in order to offer products and services that Crown and its related entities and related corporate entities may find beneficial to Members.
15. 10 All information (including personal information), including information about the membership, points, and card use received by the crown, shall be the property of the crown and belong to the crown. According to rules 12. 1, 15. 3, 15. 11 and 15. 12, the crown is not obliged to disclose any information to any person.
15. 11. The crown is related to the members in accordance with the orders of law enforcement, other related organizations, authorities or regulatory organizations, or in accordance with the order of the Australian court/ court. When conducting a crown reward, it is possible to disclose the information to be received from the crown and hold it.
15. 12. The crown provides access to the members collected by the crown in accordance with the crown access procedure in the crown's privacy policy, except in the case of a request and the required law. Masu.
15. 13 Promotion and marketing communication
15. 13. 1. Members' wishes for marketing are selected during the CROWN Rewards application procedure, or the members have updated or other methods at any time.
15. 13. 2 Members may refuse to receive other marketing materials from the crown at any time by contacting the crown (1300 827 696) or by writing (Rewards@crownMelbourne. com. au). Also, if you receive a marketing material from the crown, you can opt out in the following way:
(A) In the case of email, the distribution can be stopped by clicking the "Delivery Suspension" link in the new mail and promotional email (members are always in the crown and Unsubscribe@crownresorts. com. au. Au. You can stop distribution of email by emailing).
(B) In the case of SMS, by reply directly to STOP from the SMS message, (c) In the case of notifications in the app, the distribution can be suspended by setting the application environment.
Members shall acknowledge that the crown may send member s-related communications that do not fall under advertising materials at any time following the exclusion of advertising materials.
15. Article 15 of this regulation shall be effective after the terminating or pause of the crown rewards, or the crown reward member qualification or the end or pause of the card.
16. End of the operation of crown reward
16. 1. Crown may suspend the operation of Crown Rewards at any time or cease the operation of Crown Rewards. Where possible, Crown will give three months' notice of suspension or cessation in accordance with Rule 3.
16. 2. If the operation of Crown Rewards is cessation, any Points not redeemed for currently available Awards within three months of Crown giving notice to the Member of the cessation of Crown Rewards will be cancelled. In addition, all other Rewards accrued in connection with Crown Rewards will be deemed to have been cancelled if not used at that time.
17. Liability
17. 1 Nothing in these Rules is intended to affect any non-excludable rights that Members have under the Australian Consumer Law (Schedule 2 to the Competition and Consumer Act 2010 (CTH)), the Australian Consumer and Fair Trading Act 2012 (VIC), the Fair Trading Act 2010 (WA) and the Fair Trading Act 1987 (NSW). For example, as a consumer, Members may benefit from certain consumer guarantees that cannot be excluded by the suppliers of goods or services.