Where is MGM Resorts Corporate office Headquarters

About MGM Resorts, History and Headquarters Information

The company was established in 1986. It has more than 33 years of history. The founder is Kirk Carcorian. The company originally started as a Grand Name, which was originally operated as a subsidiary of Carcolian Tracinda Corporation. The following year, the company name was changed to MGM Grand. Started business as an MGM Mirage in 2000. In 2009, the MGM Resorts established a fish stand MGM hospitality, which was a joint venture with the Chinese Fishai National Guest House in China. In 2010, changed to the current company name. In 2014, the company acquired all the naming rights of the new baseball stadium in the Biroku area and became an MGM park. main office

MGM Resorts is a company headquartered in the United States and focuses mainly to provide customers with the best hospitality facilities. As of 2018, about 77, 000 employees are working at the company. The current president and CEO are James Marren. In 2013, the company's revenue was about $ 9. 8 billion.

MGM Resorts provides services at various types of hospitality facilities such as hotels, resorts, casinos, and entertainment.

MGM Resorts Headquarters Photos

MGM Resorts Headquarters Photo MGM Resorts Headquarters Photo

MGM Resorts Resources

Comments of Dawn M. Gransham

I stayed at Luxor and parked in Valet. I was laughed at hitting a new car and issuing a compliance request. Also, I was kicked out of Barrett. I had a body inconvenience, so we had to park alone. Now he doesn't even answer the phone.

Jolanda McKilly says:

I received a fraudulent call from Jamaica's Kingston that I needed more information because I won the MGM prize. The phone number is 876-542-8198 Kingston, Sally County, and Jamaica.

Andrew Verter says:

We make a reservation from October 28 to November 1 at the last night, with the security and the police who came to the room and all the battles in the next room, we were 5:45 am. Until I left the room, I was very frustrated and most of the night, not a very long lasting sleep. Until we left the room at 5:45 pm for our flight, the police we were basically 3 hours to contact the customer service for the last two days. When I tried to do it, I was not impressed by our services as a whole, as I was joking to call the head office to get the MGM Grandas Vegas Hotel number.

Say Segen:

About the incident that occurred at the MGM hotel in Las Vegas on June 25. I am sorry that my experience was not satisfactory. While staying at the hotel, I encountered an unfortunate event related to the needle. When I opened the bag in the mini refrigerator, I was inadvertently hit the needle. Considering this unexpected situation, I was immediately transported by ambulance and had a doctor consultation for safety reasons. This experience was unpleasant, far from a comfortable and secure environment, which was expected to be a reputable facility like a MGM hotel. In addition, I paid the upgraded room fee, but the provided room was not properly cleaned. This oversight has greatly affected my stay and caused a great deal of inconvenience. Unfortunately, I spent the night at the hospital for the incident and couldn't enjoy the accommodation cost I paid. The compensation presented by the hotel for such unfortunate situations does not respond to the degree of damage I have suffered in this case. I have been advised to consult a risk management for solution, and I was contacted this time. We hope that you will be able to recognize distress and pain by being interested in this matter and achieve a convincing solution together.

Natalie Plummer

I stayed in MGM from September 5 to September 7, 2023. At the time of chec k-in, I was notified that a 200 dollar deposit would be applied to my card within 10 business days after the purchase was completed. It's been over a month, but I haven't received any deposit yet. I contacted me several times by e-mail, but there was no reply and I kept the email! Each time, the response remains in my hand. For reference, I wrote my address and date in my compliance email. Still nothing. He called many times, but was transferred many times and taught some phone numbers that led to the concierge, but none of them was useful. According to the email, I was told to be patient for cyber attacks, but I was patient, but no one still helped. My receipt describes the amount, and no damage or room bar products are used. No additional charges were imposed. Therefore, I do not understand why I can not receive a refund. At this point, I have to share my frustration that I can talk to someone who helps me. I guess I need a person in charge to listen to me. Disappointment

Christie Haras says: < SPAN> I stayed in MGM from September 5 to September 7, 2023. At the time of chec k-in, I was notified that a 200 dollar deposit would be applied to my card within 10 business days after the purchase was completed. It's been over a month, but I haven't received any deposit yet. I contacted me several times by e-mail, but there was no reply and I kept the email! Each time, the response remains in my hand. For reference, I wrote my address and date in my compliance email. Still nothing. He called many times, but was transferred many times and taught some phone numbers that led to the concierge, but none of them was useful. According to the email, I was told to be patient for cyber attacks, but I was patient, but no one still helped. My receipt describes the amount, and no damage or room bar products are used. No additional charges were imposed. Therefore, I do not understand why I can not receive a refund. At this point, I have to share my frustration that I can talk to someone who helps me. I guess I need a person in charge to listen to me. Disappointment

Christie Haras says: Stayed in MGM from September 5 to September 7, 2023. At the time of chec k-in, I was notified that a 200 dollar deposit would be applied to my card within 10 business days after the purchase was completed. It's been over a month, but I haven't received any deposit yet. I contacted me several times by e-mail, but there was no reply and I kept the email! Each time, the response remains in my hand. For reference, I wrote my address and date in my compliance email. Still nothing. He called many times, but was transferred many times and taught some phone numbers that led to the concierge, but none of them was useful. According to the email, I was told to be patient for cyber attacks, but I was patient, but no one still helped. My receipt describes the amount, and no damage or room bar products are used. No additional charges were imposed. Therefore, I do not understand why I can not receive a refund. At this point, I have to share my frustration that I can talk to someone who helps me. I guess I need a person in charge to listen to me. Disappointment

Christie Haras says:

#Mgmgrandlasvegas #ReviewofWorsthotelinvegas #staysafeinvegas Hello everyone. I don't know where to post, but I want all my friends to know! Don't stay at Las Vegas MGM. Las Vegas's MGM was the best place to stay in Las Vegas. Already different! I have just stayed on MGM for 5 nights. Considering the price, I thought it would be a wonderful stay. no! 1) On the first night, I traveled almost all day, so I went to bed around 10 pm. At 12:45, there was a noise knocking the door. I wondered if someone made a mistake in the room. It was a light knock again. When his best friend Yana tried to get up from the bed to get rid of the lost traveler, he suddenly opened the door and declared that the man had a refrigerator. We did not order a refrigerator. Yana shouted and closed the door! A) How did you enter the room? B) Did you forget to close the dead bolt? That morning, we understood what happened since we woke up. There was no dead bolt and I couldn't lock it after entering the room! If you have a master key, anyone can enter the room regardless of day or night. 😳 I went to the hotel manager about the man who came into the room while we were sleeping. guess what? They don't care! I'm sure I made a mistake in the room! Oops! It is a ticket. < SPAN> #mggrandlasvegas #ReviewWofWorsthotelinvegas #staysafeinvegas Hello everyone. I don't know where to post, but I want all my friends to know! Don't stay at Las Vegas MGM. Las Vegas's MGM was the best place to stay in Las Vegas. Already different! I have just stayed on MGM for 5 nights. Considering the price, I thought it would be a wonderful stay. no! 1) On the first night, I traveled almost all day, so I went to bed around 10 pm. At 12:45, there was a noise knocking the door. I wondered if someone made a mistake in the room. It was a light knock again. When his best friend Yana tried to get up from the bed to get rid of the lost traveler, he suddenly opened the door and declared that the man had a refrigerator. We did not order a refrigerator. Yana shouted and closed the door! A) How did you enter the room? B) Did you forget to close the dead bolt? That morning, we understood what happened since we woke up. There was no dead bolt and I couldn't lock it after entering the room! If you have a master key, anyone can enter the room regardless of day or night. 😳 I went to the hotel manager about the man who came into the room while we were sleeping. guess what? They don't care! I'm sure I made a mistake in the room! Oops! It is a ticket. #Mgmgrandlasvegas #ReviewofWorsthotelinvegas #staysafeinvegas Hello everyone. I don't know where to post, but I want all my friends to know! Don't stay at Las Vegas MGM. Las Vegas's MGM was the best place to stay in Las Vegas. Already different! I have just stayed on MGM for 5 nights. Considering the price, I thought it would be a wonderful stay. no! 1) On the first night, I traveled almost all day, so I went to bed around 10 pm. At 12:45, there was a noise knocking the door. I wondered if someone made a mistake in the room. It was a light knock again. When his best friend Yana tried to get up from the bed to get rid of the lost traveler, he suddenly opened the door and declared that the man had a refrigerator. We did not order a refrigerator. Yana shouted and closed the door! A) How did you enter the room? B) Did you forget to close the dead bolt? That morning, we understood what happened since we woke up. There was no dead bolt and I couldn't lock it after entering the room! If you have a master key, anyone can enter the room regardless of day or night. 😳 I went to the hotel manager about the man who came into the room while we were sleeping. guess what? They don't care! I'm sure I made a mistake in the room! Oops! It is a ticket.

Fake number ￤ You don't stay at a hotel where the room is not secured. #BesafeinVegas

Patrice says: < SPAN> Fake Number ￤ I don't stay at a hotel where the room is not secured. #BesafeinVegas

Patrice says: Fake number ￤ I don't stay at a hotel where the room is not secured. #BesafeinVegas

Patrice says:

Hello, I have been an MGM member for quite some time, but this visit to Las Vegas gave me a sense of purpose. I am really disappointed with this hotel and am currently emailing all the corporate consultants about this issue. I have stayed at this hotel many times and there are always issues with the room not being ready on time, not being clean, smoke, staff asking for tips in exchange for extra soap and towels. And I never complain. On this last trip, I waited for hours for my room. After a 7 hour flight, when I finally got in and rested, the room was filthy with tissue and hair, and the pillows and sheets had black stains on them probably from makeup (pictures included). I waited patiently and accepted the offer. I never got an email, I never got an email. The whole hotel is spotted with all kinds of cigarettes. Everyone is smoking in the hallways and elevators. I shared this room for my child's birthday. The hotel even sent balloons and a card to the room. I was very grateful. I also spent my birthday here and the hotel did the same for me. Both times it said "Birthday Celebration" on the bill.

I am seeing an increase in franchise owners charging guests for undocumented "damages" after a stay. This practice is not customer friendly. This type of claim from this hotel has been under investigation for some time. If I caused any damage or made the room uninhabitable, please send me this documentation. Manager Carmelo refused to give me any information regarding the claim. I was never given a receipt for the room rate or any additional charges. The charges were only listed on the credit card bill. Please email me as soon as possible. Lawry's Manager Conf# 414027832. Thank you.

Andrew Koppel's comment

I went to the MGM at National Harbor FPR for my 20th anniversary. It was good, but never place a bet at MGM! I placed a future bet and won. I waited until I got my cash back 7 months later because I live 2 hours away. I was told that my ticket was not valid after 6 months. No one told me and I was basically ripped off. I will never go again.

Michael Boggs says:

I'm very disappointed and probably never return to this facility! I booked a 2023 New Year trip with the MGM app! 4 nights, $ 900 resort credit, free play of $ 1, 000. We were very dissatisfied with the lack of care and worries provided to me and my new girlfriend. We had promised a costume for watching the fireworks show, but instead, there was no lighting, and we were given a room downstairs where the bushes behind the hotel were seen, and we were loud. I was forced to hear the mechanical and traffic sounds all day! When we arrived, it was said that our trip was only reserved for 2 nights and $ 450 resort credit. The front desk told me that only my host who could not make a reservation could be handled and was absent for two days. Thus we spent the New Year. Bruno Mars, Silk de Soleil, and Java Wucks were promised two tickets, but they didn't receive it! We literally arrived at the countdown of the main street 5 minutes before the New Year, forced to park on ourselves and use the valley to get a free veil. We had to look for a parking lot at a hotel two away from our parking lot. We were very dissatisfied and were appalled that we ignored us to enjoy traveling! I'm selfish!

Truthhurts says:

You can do it so that you can do it. You really come out, actually my partner and I promise, just ignore anyone quickly and just ignore these seemingly accurate {} people. You can forget it.

Say Jessica Carchensteiner: < Span> I'm very disappointed and probably never return to this facility! I booked a 2023 New Year trip with the MGM app! 4 nights, $ 900 resort credit, free play of $ 1, 000. We were very dissatisfied with the lack of care and worries provided to me and my new girlfriend. We had promised a costume for watching the fireworks show, but instead, there was no lighting, and we were given a room downstairs where the bushes behind the hotel were seen, and we were loud. I was forced to hear the mechanical and traffic sounds all day! When we arrived, it was said that our trip was only reserved for 2 nights and $ 450 resort credit. The front desk told me that only my host who could not make a reservation could be handled and was absent for two days. Thus we spent the New Year. Bruno Mars, Silk de Soleil, and Java Wucks were promised two tickets, but they didn't receive it! We literally arrived at the countdown of the main street 5 minutes before the New Year, forced to park on ourselves and use the valley to get a free veil. We had to look for a parking lot at a hotel two away from our parking lot. We were very dissatisfied and were appalled that we ignored us to enjoy traveling! I'm selfish!

Truthhurts says:

You can do it so that you can do it. You really come out, actually my partner and I promise, just ignore anyone quickly and just ignore these seemingly accurate {} people. You can forget it.

Say Jessica Carchensteiner: I'm very disappointed and probably never return to this facility! I booked a 2023 New Year trip with the MGM app! 4 nights, $ 900 resort credit, free play of $ 1, 000. We were very dissatisfied with the lack of care and worries provided to me and my new girlfriend. We had promised a costume for watching the fireworks show, but instead, there was no lighting, and we were given a room downstairs where the bushes behind the hotel were seen, and we were loud. I was forced to hear the mechanical and traffic sounds all day! When we arrived, it was said that our trip was only reserved for 2 nights and $ 450 resort credit. The front desk told me that only my host who could not make a reservation could be handled and was absent for two days. Thus we spent the New Year. Bruno Mars, Silk de Soleil, and Java Wucks were promised two tickets, but they didn't receive it! We literally arrived at the countdown of the main street 5 minutes before the New Year, forced to park on ourselves and use the valley to get a free veil. We had to look for a parking lot at a hotel two away from our parking lot. We were very dissatisfied and were appalled that we ignored us to enjoy traveling! I'm selfish!

Truthhurts says:

You can do it so that you can do it. You really come out, actually my partner and I promise, just ignore anyone quickly and just ignore these seemingly accurate {} people. You can forget it.

Says Jessica Carchensteiner:

We arrived on Friday, September 30, 2022, and were robbed late that night. Our luggage and cash were stolen from inside our locked room at the Luxor Resort hotel. Our debit card was stolen and fraudulently used at a nearby liquor and grocery store. We lost nearly $3, 000 in personal belongings and cash, and the next three days of our vacation were left empty-handed. Our entire vacation was ruined. We spent most of our time in Ubers trying to get back what we lost, as well as time waiting to speak to the hotel manager and security. The Luxor Hotel staff did not accept that something had happened on their property. They were rude, unprofessional, and unable to help us because we booked with Allegiant Air's football package.

Ann Van Zuidt says:

We got a mixed room, and were looking forward to staying here because we love the pool and all the restaurants, but our room was hard! We complained immediately, but the staff was all nice. The staff was all nice. Apparently this hotel was sold out... We stayed in this room because we had already decided to stay here for 5 days and had a lot of plans and shows we wanted to see. After showing all the pictures of the stains and grossness to the front desk, we asked for a deep cleaning before returning to the room and they said they would do it. But it was not cleaned. Very disappointed with our room! Yuck. Water droplets in the bathtub and long black hair in the same bathtub! Mold and stains around the shower door, something growing on the marble tiles on the wall and it smelled awful. The wallpaper was peeling in places. Everything in this whole room was filthy! After the shower, we took off our shoes and put on socks. ROOM# 11-140 Stay Date October 2022

Jeff Demarais's comment Terrible disappointing experience when checking into the room. Jake at the desk was kind and told me to come back if there was a problem with the second room. When I returned Boran told me he had gone to a meeting. Finally in a room that was really clean and had pictures on the wall.... I called the spa and was told that hotel guests can no longer use the spa without a massage or facial service. What happened at this hotel? The room is like a motel 8, the furniture is old and dented. Cleanliness is a big problem. There is a key for the phone. It works in the elevator. I rented a cabana for this coming Tuesday which was not cheap, otherwise I would have gone to another property. Very disappointing and it seems that management does not care about customer satisfaction. I will never stay here again. I would appreciate a call to discuss my experience. Thank you, Jeff. And Jefferey Michael Weirauch says:

My home poker platform in Michigan needs some serious work. My horrible intentional hand folding, and also the geolocation software is terrible. It wouldn't have been a big deal but every time you do that I had Ace King Queens Ace, I mean I had so many hands and your software folded because I think I'm in Indiana when I leave my room and go to the kitchen because of your geolocation software so who knows how well they play

Dora says:

You can do that really come across as you actually made a promise with my partner, who quickly just ignores these seemingly exactly how {} people can forget about.

Lisa O'Rourke says:

Stayed at the MGM Grand. I've never stayed in such a dirty room. The bed had fleas jumping on it and bites all over it. The cabinet that holds the box under the TV was broken and the inside was full of dust. They promised to move us the next morning but that never happened and I never got any help when I called. I didn't want to keep staying here but I had reserved a pool chair and I wasn't going to get hundreds of dollars back. I was trying to find a place to send pictures of the disgusting moldy bathroom but when I called they wouldn't give me any information. My husband filled out the survey that was emailed but never heard back. I used to stay here every time I travel but will never use it again.

Joseph Caluori says:

3 hours by car to MGM. Chec k-in around 4:45. Change into a swimsuit, and the pool door does not open with the lock in the room. I went to the front desk. The pool area is closed for security reasons as of Sunday! I don't know when it will resume. It will be a joke! Mi d-July. sunny. 80's. Pool closed? No announcement. There is no poster. there is nothing. Just try the key and ask why you can use it. I called. No one comes out. Call the Vegas headquarters. I don't come out. It's a shame of the MGM spring field. Shame of MGM spring field. Postscript: It's strange. I want my email address. But your email address is N/A! Same as a phone system. I can't talk to anyone. No one comes out. Just loop. What a business way! I can't hear the customer voice.

L. L says: Yesterday, I was terrible on my son's 21st birthday! You can do it so that you can do it so that you can actually do it, in fact, my partner and I promise, anyone can just ignore it quickly. Jose Kanchiko comment

You can do it so that you can do it

Jose Kanchiko comment

On Thursday night (one night), we booked a Well Luxury Queen room on the Detroit MGM for $ 350. It was a special birthday for my daughter ... we wanted to miss our favorites and we wanted to get away from the luxurious, it was worthwhile. I don't know what happened, I clicked on the Staywell Luxure Queen Reserve, and ended with the Grand View Queen with the rooftop and trees in mind. I was very disappointed and frustrated. I exchanged many times with a person called the manager, but basically I was told that I didn't make a reservation. I had to pay more attention to the reservation confirmation, but I knew what I had booked, so I didn't think it would be a problem. In conclusion, I didn't believe the room I had confirmed was not clicked to book the room I knew, and I didn't have anything to check it. did. I stayed back as a luxurious queen room for my research, and it was the same price and view I paid. It's just a mistake.

It says that you can't refund:

Especially if you make a reservation at Hotels. com, don't waste money with MGM signature. The room is dirty and full of garbage. If you book a condominium, you will have to pay an additional fee for towels and daily room cleaning. Because COVID still exists, you'll want to clean your room for guests. The sign was very good. I will never go again.

Kenny says: I am a member of Nor, who played Texas Holdem on MGM National Harbor on April 15, 2002 and won the Jackpot ($ 1620. 05); the state income tax of $ 122. After that, I went to the MGM Harbor again and applied a small jackpot again, but another boss (Andy) did not deduct taxes, so when I asked Andy why I did not deduct the tax, I did not deduct the tax. I answered that it was less than $ 5, 000 to pay, so I hit the same small jackpot but said that I was taxed, so I brought W2, so I May 14, 2002. I brought W2 to MGM HARBOUR. When I talked to Rob (the boss of the pit), I was told to look it up after more than 35 minutes, and the name of Albert, the shift manager, came out, talked to me and said from an accountant. Forty minutes later, Alberto came back and asked how much to pay, so I paid and showed the amount listed in W2 on Albert, but suddenly wrote W2 on April 15, 2002. My predecessor boss appeared with a new, new ink, which was not my signature, said that I was wrong, asked to give up the new W2, but I refused to sign. He also lied to talk to the probation, indicated that he paid for me with three purple chips ($ 500 per sheet) and called my house. Their customer service was awful and made the situation worse and stressful. Totally unnecessary!

Shonda says:

Jose Kanchiko comment

Kenya says:

How did you get the company's number? They even stole my items from me.

Jessica K says:

Can I contact the company? Do you know how to contact them? I can't get in touch with them. No address, no phone number, no email.

Jessica K says:

Have you contacted the company? Do you know how to contact them? I'm being run over. No phone number, no email, no mailing address to file a formal dispute/complaint.

Mercedes Lewis and Michael Boggs say:

My boyfriend and I are MGM Pearl and Gold members. We were offered a 4 night stay at the Luxor Hotel. 750 food credits. 650 free play. With my boyfriend's Gold player card, the hotel did not give us the free play, ruining our stay and we left today. America with just the two of us and our dog and nowhere to go. We live in Oregon and we both have VIP hosts, but that VIP host was rude and difficult to communicate with. So now we are sitting in our car on a holiday weekend with nowhere to go. Additionally, we were charged a fee at Mirage for our dog, took over $600 off our stuff, we had to wait for a refund on our card and the rest of our funds, not MGM's fault for that part, but now we have no money to get back to Oregon this evening because MGM Luxor ruined our stay and made us leave.

Nina says:

My stay at MGM was the worst

Sheral Moore says:

Ann Van Zuidt says: Shonda says: I stayed at the MGM Signature and had my property stolen from my room. All I got was a resort fee refund so it's a game of cat and mouse! Risk management is giving me time off now because I am on top of my situation! This is unacceptable. James Maren's ownership would never have happened to see how his guests behaved. Kenya says: How did you get the company's number? They even stole items from me.

Jessica K says:

I stayed at the MGM Signature and had my property stolen from my room. All I got was a resort fee refund so it's a game of cat and mouse! Risk management is giving me time off now because I am on top of my situation! This is unacceptable. James Maren's ownership would never have happened to see how his guests behaved.

Jessica K says:

Have you contacted the company? Do you know who to contact? I'm being run over. There is no phone number, email, or even a mailing address to file a formal dispute/complaint.

Mercedes Lewis and Michael Boggs say:

My boyfriend and I are MGM Pearl and Gold members. We were offered a 4 night stay at the Luxor Hotel. 750 food credits. 650 free play. With my boyfriend's Gold player card, the hotel did not give us the free play, ruining our stay and we left today. America with just the two of us, our dog and nowhere to go. We live in Oregon and we both have VIP hosts, but the VIP hosts were rude and difficult to communicate with. So now we are sitting in our car on a holiday weekend with nowhere to go. Additionally we were charged a fee at Mirage for our dog and over $600 was taken from our stuff and we had to wait for a refund on our card and the rest of our funds. Not MGM's fault for that part but now we have no money to fly back to Oregon this evening as MGM Luxo ruined our stay and made us leave.

Nina says:

Stayed at MGM was the worst

Sheral Moore says:

My stay at MGM was the worst

Shonda says:

I stayed at the MGM Signature and had my property stolen from my room. It was just a resort fee refund so it's a game of cat and mouse! Risk management is giving me time off now because I am on top of my situation! This is unacceptable. James Marlen's ownership would never have happened to see how his guests behaved.

Kenya says:

How did you get the company's number? They even stole my items.

Jessica K says:

Can I contact the company? Do you know how to contact them? I can't get in touch with them. No address, phone number or email.

Jessica K says:

Can I contact the company? Do you know how to contact them? I can't get in touch with them. No address, phone number or email.

Mercedes Lewis and Michael Boggs say:

My stay at MGM was the worst

Nina says:

Our stay at MGM was the worst

Sherral Moore's comments

Don't trust what you saw on the Internet. Luxor in Las Vegas, Nevada is the worst hotel I've been staying at since we've been in Las Vegas for nearly 10 years (excluding two years of COVID-19). I have stayed at several hotels so far, but I have never received such a service. Rio, Win, Mandalay Bay, etc. My husband and I stayed with a friend and Mary Land MGM several times, but there was no problem. Luxor is a series of MGM resort, and its goal states, "We are the United State s-based companies, focusing on providing the best hospitality to customers." My husband and I went to Las Vegas from February 22 to 28. Before coming to Las Vegas, I requested a pyramid king, 420 square feet, and one king size bed and made a reservation, but in the end it became two ful l-size beds. After we arrived in the room, we were very disappointed. The master contacted the front desk and said that we asked the pyramid because we thought there was a king bed. The person in charge we spoke insisted that there was no longer a room with a king bed because the chec k-in was slow (midnight), not us. Our flight arrived in Las Vegas three hours later, which wasn't a problem. < SPAN> Don't trust what you saw on the Internet. Luxor in Las Vegas, Nevada is the worst hotel I've been staying at since we've been in Las Vegas for nearly 10 years (excluding two years of COVID-19). I have stayed at several hotels so far, but I have never received such a service. Rio, Win, Mandalay Bay, etc. My husband and I stayed with a friend and Mary Land MGM several times, but there was no problem. Luxor is a series of MGM resort, and its goal states, "We are the United State s-based companies, focusing on providing the best hospitality to customers." My husband and I went to Las Vegas from February 22 to 28. Before coming to Las Vegas, I requested a pyramid king, 420 square feet, and one king size bed and made a reservation, but in the end it became two ful l-size beds. After we arrived in the room, we were very disappointed. The master contacted the front desk and said that we asked the pyramid because we thought there was a king bed. The person in charge we spoke insisted that there was no longer a room with a king bed because the chec k-in was slow (midnight), not us. Our flight arrived in Las Vegas three hours later, which wasn't a problem. Don't trust what you saw on the Internet. Luxor in Las Vegas, Nevada is the worst hotel I've been staying at since we've been in Las Vegas for nearly 10 years (excluding two years of COVID-19). I have stayed at several hotels so far, but I have never received such a service. Rio, Win, Mandalay Bay, etc. My husband and I stayed with a friend and Mary Land MGM several times, but there was no problem. Luxor is a series of MGM resort, and its goal states, "We are the United State s-based companies, focusing on providing the best hospitality to customers." My husband and I went to Las Vegas from February 22 to 28. Before coming to Las Vegas, I requested a pyramid king, 420 square feet, and one king size bed and made a reservation, but in the end it became two ful l-size beds. After we arrived in the room, we were very disappointed. The master contacted the front desk and said that we asked the pyramid because we thought there was a king bed. The person in charge we spoke insisted that there was no longer a room with a king bed because the chec k-in was slow (midnight), not us. Our flight arrived in Las Vegas three hours later, which wasn't a problem. In the upgraded room, there were only pens, notes, clocks, microwave ovens, refrigerators, drinking water, room service (meals), only three small drawers and three clothes hangers. The next day, when my husband asked someone why there was nothing in the room, he answered, "I'm not sure, but it's probably because of COVID-19." On the morning of the fourth day, her husband continued to contact the hall service, the phone continued to ring several times, and then called the front desk. We asked why the hotel had no room service and had no microwave or refrigerator. When asked, "I can buy a refrigerator for $ 25." When my husband asked, "Why didn't you say that at chec k-in?", "Because there are many rooms, there is no amenities like other hotels in the strip. The master says," How to ask? If I evaluated this hotel in 5 steps, I will give you one for the two beds every day. , The girl on the desk is kind, my husband Jessica K says:

Can I ask where I submitted the dispute information? Is it an address? Is it an email? Where is your address? I need to contact MGM, but I'm running around.

Devi K says:

I was invaded by security and police for no good reason. I am 60 years old. I was packing while watching the news in the room every night. Your security team has given the police bad information. I was treated terribly without a legitimate reason. I drowned

Roxane Thomas says: < SPAN> In the upgraded room, there are no pens, notes, clocks, microwave ovens, refrigerators, drinks, and room services (meals), only three small drawers and three clothes hangers. It was. The next day, when my husband asked someone why there was nothing in the room, he answered, "I'm not sure, but it's probably because of COVID-19." On the morning of the fourth day, her husband continued to contact the hall service, the phone continued to ring several times, and then called the front desk. We asked why the hotel had no room service and had no microwave or refrigerator. When asked, "I can buy a refrigerator for $ 25." When my husband asked, "Why didn't you say that at chec k-in?", "Because there are many rooms, there is no amenities like other hotels in the strip. The master says," How to ask? If I evaluated this hotel in 5 steps, I will give you one for the two beds every day. , The girl on the desk is kind, my husband

Jessica K says:

Can I ask where I submitted the dispute information? Is it an address? Is it an email? Where is your address? I need to contact MGM, but I'm running around.

Devi K says:

I was invaded by security and police for no good reason. I am 60 years old. I was packing while watching the news in the room every night. Your security team has given the police bad information. I was treated terribly without a legitimate reason. I drowned Roxane Thomas says: The upgraded room had only pens, notes, clocks, microwave ovens, refrigerators, drinking water, or room service (meals), only three small drawers and three clothes hangers. The next day, when my husband asked someone why there was nothing in the room, he answered, "I'm not sure, but it's probably because of COVID-19." On the morning of the fourth day, her husband continued to contact the hall service, the phone continued to ring several times, and then called the front desk. We asked why the hotel had no room service and had no microwave or refrigerator. When asked, "I can buy a refrigerator for $ 25." When my husband asked, "Why didn't you say that at chec k-in?", "Because there are many rooms, there is no amenities like other hotels in the strip. The master says," How to ask? If I evaluated this hotel in 5 steps, I will give you one for the two beds every day. , The girl on the desk is kind, my husband Can I ask where I submitted the dispute information? Is it an address? Is it an email? Where is your address? I need to contact MGM, but I'm running around.

Can I ask where I submitted the dispute information? Is it an address? Is it an email? Where is your address? I need to contact MGM, but I'm running around.

Devi K says:

I was invaded by security and police for no good reason. I am 60 years old. I was packing while watching the news in the room every night. Your security team has given the police bad information. I was treated terribly without a legitimate reason. I drowned

Roxane Thomas says:

I have been an MGN member for the past 10 years and have always received great service when I stay at a Las Vegas hotel. I have over 188, 000 points on my card and was 20, 000 points away from being a Platinum customer. I looked at the website to check my points and to my surprise all my points were gone and I was back to 10, 000 points. I feel it is unfair to have my status taken away from me when I have been a loyal MGM customer.

My stay at MGM was the worst

I am shocked that MGM can't run a poker room at the Borgata. He went to the best poker room in the fucking country. They have no plans for the future and can't do events when demand is skyrocketing. They need to bring in people who are ready to shoot people and build again.

Trayon White says:

MGM has consistently practiced a very racist attitude. Today they allowed someone to put a hand on me and based on his speech, he tried to get me out. The guy said, "Get him out of here." When I asked to review the tape, they said they would not even write a report or reprimand anyone. I see people being kicked out or blocked all the time for lesser offenses and because it was a white male they did absolutely nothing. I will not tolerate that. MGM is consistently demonizing its customers. I will make this audience. I have over 90. 000 followers on social media (look it up). I have 6 witnesses.

Sandra Taylor says:

My name is Saundra Taylor and this is my Taylor discrimination lawsuit against MGM Resorts International 21-CV-03192 in the District Court of Maryland. My number is +13014335050 and see my comments here on November 2, 2021.

and L says:

This is totally true.

Robert M. Shelley # 8823507 220 BlackBerry Run Fayetteville, GA 30214 says:

See below

Jordan says:

The company has an incompetent casino assistant. They can't speak your words. They repeat the same thing many times until you return. I'm trying to tell me that some people can't register at the casino. You have lost your customers. You need to fix your game ... I don't have any analysis to check where people who failed to participate in your app I can't even imagine it. You can create a registration program with simple coding. Your broken. I have seen from many friends that no one can register. Your technology has refused to upgrade to more skilled people. His name was McKee, a technical support, but he was very rude and unfriendly. I don't care. Then why did you take this job? I will never take my family to MGM again. That was good. They can't even make a job site well.

Robert M. Sherry # 8823507 220 BLACKBERRY RUN FAYETTEVILLE, GA 30214 says:

I have been using MGM for many years. Unfortunately, I can't visit as much as I want, but recently I have been able to go frequently. I heard that you can upgrade to the program that says "matching offer". In January 2022, I was told that it was effective until next year (2023), with a gold strike with a Caesers Diamond Elite Card, a driver's license, a military ID, and a MGM platinum card! 866-761-7111 talked to some representatives, but I was sorry about this problem and was told to investigate. Even now, there is no answer to my request. We are planning to go to Beau Rivage on the 24th and want to solve it before that. thank you.

Mark MC says:

I just talked to Borgata's customer service manager Andrew over the phone. I stayed at this hotel twice and experienced a thre e-time wetter. During the discussions I filed and the complaint, he cut me off, predicted that the problem was not due to my sexual orientation, and made me feel worse about that experience. To this day, this is the worst experience of the MGM brand I have experienced so far. I was very disappointed.

Cindy Lou says:

Hotel guests were disappointed, I was looking forward to staying here, if it is at this level, it is not even comparable, why would anyone want to stay here, in the suite, the escalator does not work, they change to cancel the convention. More is expected, if you care about your guests, have at least basic working.

Kim McKenna says:

As a guest at MGM National Harbor, I am amazed at the difference in welcome service there. The host is allowed to be rude and unfriendly to the guests, and the manager supports that behavior and does not introduce a new host to the guests. The host's manager does not even answer my calls to introduce a new host. I contacted guest services as instructed. I forwarded the host, deterrent emails to no avail. MGM has no loyalty to its customers, and is completely different from the marketing professionals at Caesar.

Mark MC says:

I have filed a discrimination lawsuit against MGM National Harbor Casino Taylor v. MGM Resorts International 21-CV-03182 in the District Court of Maryland so can you please call me on 301 4335050?

Mark MC says:

I stayed at the MGM Grand in Detroit on November 15th. I want to say that the check in to your operation was absolutely disgusting. We were told to receive a text when the room was ready which said it would be about 15 minutes after an hour and a half, By the time we got to our room and received our luggage we were too late for dinner and had been trying to speak with the manager who was yelling at us near the show we were going to I was told that was the way it was but of course I will never stay at an MGM property again.

Thomas Landauer says:

I need to speak with the company's best customer service representative regarding disability discrimination and how MGM Springfield did not take the situation seriously and tried to take this issue with more insult than injury Thank you!

Dennis Standberry comments

Everyone related. Dennis Standbury checked in in Room 57321 on Friday 10/29/10 and asked for house cleaning on Saturday, I woke up around 6 o'clock to use the toilet and continued to lie down. When I turned on the light that noticed that there was a stain, it was when I saw the blood stains that had been there, it looks very fresh, I am here. This is my first time staying in Mandalay Bay, who is very upset about my stay, and probably the last stay. I booked three rooms for my daughter's single party, but I was very disappointed, I should call the company about this problem with COVID-19, I really should be very clean, I really I think it should be compensated, and for the two nights I stayed here, I couldn't sleep later, and I wouldn't be here from the corporate that would ask for a legal advice.